When the average company intranet has a glitch, people are unable to read the latest news or check the lunch menu. But when an intranet glitch brings your organisation to a tandstill not only operationally but commercially you have to give it, and the projects to change it, a lot of attention. All intranet managers say they want their intranet to be important, to be vital to the business, but do they actually understand what means both professionally and personally. In this presentation Dana covers not only the pros and cons, but the roller coaster she endured in a year long project of creating a business critical tool for BSI.
Presented at Intranätverk 2014: Malmö, 30 September, by Dana Leeson, BSI