Björn Böller - "Applying User-Centered Design (UCD) to Intranet Projects…or how employees can/should be involved"

“Setting out to create a joyful intranet experience, the team at Swiss Mobiliar focused on usability and user experience throughout the redesign. The result is a site that lets users find content and company expertise, connect with others, and enjoy a personalized site experience,” said usability expert Jakob Nielsen about the Mobiliar intranet. In his presentation, Björn will show which UCD methods lead to success and should be applied in intranet projects. In a live demo he will then show the award-winning intranet and the striking features.